Frequently Asked Questions
Everything you need to know about shopping with Wellwise.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters, along with fit notes (e.g., slim fit vs. oversized) to help you find your perfect match.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund to the original payment method may incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Are Wellwise garments ethically manufactured?
Yes, sustainability and ethics are at our core. We partner exclusively with Fair Trade Certified factories that ensure safe working conditions and fair wages for all garment workers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.